Services Status

Services Status

COVID-19 (Coronavirus) – MISL are closely following government guidelines on safeguarding our staff and client well-being.

We have taken precautionary measures as a business to minimise our risks. Our business hours at present remain the same with updates on all our services below.

If you would like information on the precautions MISL are taking or have any other questions, please get in touch via our contact us page.

For official information relating to COVID-19 visit nhs.uk/coronavirus & gov.uk/coronavirus

Collections & Deliveries

GOOD

NHS, Key Worker & Critical

All services to NHS, Key worker and critical clients are operating as normal, with additional hygiene and social distancing in place.

Collections & Deliveries

GOOD

All Other Clients

All other clients and sectors served are operating as normal, with additional hygiene and social distancing in place.

Scanning Bureau

GOOD

All Clients

Our scanning bureau is operating normally whilst being prepared for an increase in workloads and throughput. This includes all scanning, digital mailroom and any file on-demand scanning from storage.

Secure Storage

 GOOD

Our secure storage facility is operating normally with additional hygiene and social distancing in place.

Secure Destruction

 GOOD

Our destruction and recycling services are operating normally with additional hygiene and social distancing in place.

MISL IT Services

GOOD

Our IT Services are fully operational to all clients and sectors served.

Telephone

GOOD

Our office and mobile phone lines are unaffected with teams working from our offices and at home. If you are unable to reach us by phone please contact the relevant team\dept via email.

Emails

GOOD

Emails are unaffected and are promptly being responded to. If you are unable to reach us by phone, please contact us via email, visit our contact us page for further details.

Meetings

GOOD

We are able to attend meetings following the government guidelines in terms of social distancing and PPE requirements.