About Us

Who we are

With a comprehensive range of services including document scanning, document storage, microfilm scanning, secure cloud hosting, installed or cloud-based document management software, and secure document destruction, we provide tailored solutions to meet your specific needs.

As a trusted industry leader since 1980, MISL is dedicated to providing secure access to information through advanced digitisation techniques. Our unwavering commitment to excellence drives us to deliver the best possible results for our clients. We leverage cutting-edge equipment and techniques to ensure the most cost-effective solutions.

At MISL, we prioritise the quality of our service for both the public and private sectors. We hold prestigious accreditations, including ISO 9001, ISO 27001, and Cyber Essentials PLUS, reflecting our commitment to upholding the highest standards.

Our customer-centric approach ensures that you receive the professional service you deserve. We take pride in building lasting relationships with our clients, placing their needs at the forefront of everything we do.

Choose MISL for unparalleled expertise, reliability, and dedication to customer satisfaction. Let us provide you with the information management solutions you can trust.

What does is mean to digitise a document?

Digitising a document simply means coverting a physical document, such as a paper document or microfilm, into a digital format that can be stored, managed and accessed electronically on a computer or other digital device.

How do I access my digitised documents?

Documents scanned can be held in our secure digital repository, giving the security of off-site storage and viewed using our MISL-Files remote system. All the communications are carried out using the same secure server technology that many banks use for online transactions, ensuring that all confidential information is transmitted in an encrypted form. Each document type can be protected with further levels of passwords.

Can you scan old or fragile documents?

Yes. By using flat-bed scanners, greyscale and colour scanning, even the most delicate or poor-quality documents can translate into good electronic images.

This also applies to documents with staples, clips and bindings. As part of our preparation process, we remove anything that may interfere with scanning or get in the way of a clear digital image. If needed, files can be ‘de-prepped’ after scanning so they can be returned to you in the same groupings as they were in when they arrived.

Do you offer a searchable database for my documents?

Access to our searchable database can be supplied. The creation of a searchable databse of document content is also called indexing.

There are different options when it comes to providing you with a searchable database, which are all discussed and pre-planned with you before the work begins.

What type of quality control do you undergo?

Before being scanned, physcial images go through an extensive preparation process to ensure that all information is clear and all edges are as straight as possible.

During the scanning process, our operatives de-speckle, straighten and ensure visible page edges are removed.

Once scanned, your digital documents are passed through our production team who ensure that all files are correctly formatted and are presented in a good quality.

Certifications & Partnerships

We understand the fast-paced nature of modern businesses, and we are equipped to handle the demands of a busy work environment. With state-of-the-art facilities and cutting-edge technology, we have the capacity to efficiently handle large volumes of documents, providing comprehensive document management solutions to keep your business running smoothly. From expert scanning and digitisation services to secure document storage and confidential destruction, our team ensures your documents are managed with the utmost care, accuracy, and confidentiality.

Images Scanned per Week

Boxes in Secure Storage

Tonnes Securely Destroyed in 2023

Sectors we serve

We pride ourselves on offering a fully-comprehensive document management service, allowing us to provide solutions to various organisations in both the public and private sectors.


View all of our Testimonials here

Royal Free London

MISL is our strategic partner for the scanning of our legacy case notes as part of our project to digitise medical records across the Trust.

After 6 months of live running, availability of scanned notes is higher than the availability of paper notes before the system went live, and every day MISL are able to ensure that every set of notes sent to their bureau has been scanned and uploaded to the EDRM system.”

Read full testimonial here

Will Smart

Director of IM&T

Watford Community Housing

“‘MISL are our approved document management supplier, and as an organisation we use them throughout the year to assist us with converting our paper files into electronic formats. We always receive a high quality service from them – our options are explained at the start of each project, costs are clearly communicated, and once the job is agreed the turnaround is very prompt. Their customer service is of a high quality and we appreciate our customer/supplier relationship.

Read full testimonial here

Greg Whelan

Financial Controller

London Borough of Merton

I have found MISL a very good company to work in partnership with, they all have a can-do attitude and they are solution-focused.

I do not think I would be anywhere close to having scanned in excess of 20,000,000 images to date with any other supplier. Especially when you consider the standards we demanded.

I would recommend MISL to anyone with a large back-scanning requirement as a good long term partner.

Read full testimonial here

Keith Bartlett

Print & Postal Services Manager